Shipping of our products is generally governed by our Terms & Conditions.
We ship to the following nine states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Utah, and Washington.
Free Shipping on Any (3) or more units to these states.
- We use GLS to fulfill the majority of orders. Typically, they will deliver to you within 3-4 business days.
- You must be 21 years of age to order or receive shipments from HYLA. Any shipments are sent with an "Adult Signature Required" sticker, and the common carrier that delivers our merchandise is required to ask and check for identification upon delivery. This means that you will have to be present at the time of delivery.
- We ship by ground or air. Your order is automatically insured up to $100. If you require additional insurance, please contact us as this is available at a nominal charge. Please note that as is customary in the industry, this insurance does not cover weather damage.
- Please note that your shipping costs are estimated. Actual costs will be confirmed with you when your order is placed. If for some unforeseen reason our shipping estimate differs from the actual amount, we will contact you prior to shipping your order for your approval. We reserve the right to correct the shipping charge after the order is placed if necessary. Free shipping on 3 or more units in the continental US.
- Given the signature requirement, we suggest shipping to a BUSINESS address whenever possible.
- If you are ordering as a gift or attempt to ship to someone other than yourself/cardholder, we require additional shipping information and verification that you are who you say you are.
- We assume no liability and cannot be responsible for damage to shipment shipped during extreme or poor weather conditions.