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If you have any questions or want to learn more about us, check out the FAQ below or write to us directly at
  • Is Hyla an e-cigarette?

    No - each Hyla blend is a combination of Guarana, a functional plant extract from Brazil, and botanical aromas for a unique flavor.

    None contain nicotine; all our custom botanical vapes are created in a state-of-the-art lab and include an innovative anti-counterfeit solution to keep you safe from clones.

  • Who can purchase Hyla?

    Adults 21+ use only. DO NOT use Hyla if you are allergic to any of our ingredients, have asthma, are pregnant or nursing.

  • What is anti-counterfeiting?

    Hyla advises its consumers to be extra careful when purchasing from unauthorized resellers. Each Hyla product contains an anti-counterfeiting label on the product box. To validate your Hyla product, scan the QR code or click here and enter the code manually.

  • Do I need to charge my Hyla device?

    Hyla products are designed to deliver ~800 puffs. Our devices are disposable; you can simply discard them once used. 

  • What code do I enter for device authentication?

    Each Hyla device has a unique QR code assigned in the form of a security tag in the back, which needs to be scratched off. After scratching the tag, the QR code will be visible to scan and authenticate. You can scan the QR code or manually enter the 10-digit code to verify.